Refund policy

We want you to love your Bluey's Imaginations kit! If you're not completely satisfied, we're happy to help.

Returns We accept returns within 7 days of delivery. To be eligible, items must be unused and in their original packaging.

How to Request a Return To initiate a return, please contact us at blueysimaginations@gmail.com within 7 days of receiving your order. You will need to provide a reason for your return along with supporting evidence (e.g. photos of the item or packaging).

We reserve the right to assess each return request on a case-by-case basis.

Return Shipping If your return is approved, we will cover the cost of return shipping and provide you with a prepaid return label.

Refunds Once we receive and inspect the returned item, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges If you'd like to exchange your kit for a different one, please reach out to us at blueysimaginations@gmail.com and we'll do our best to help.

Questions? Contact us at blueysimaginations@gmail.com — we're happy to help!